Courier Service will Collect & Deliver from Local Shops

27 October 2013

The new online service, Parcel Connect, allows people to use their local shop to send, collect and return goods purchased or sold online. It will launch in two phases, with the first phase of the service now live. The second phase will see the collection facility further developed in January 2014.

Bobby O’Keeffe, Chief Executive of Fastway Couriers, said that online shopping in Ireland was growing at a “phenomenal rate”. “We’ve seen a massive increase of retail sales into Ireland from the likes of Littlewoods, ASOS and Oxendales.” he said “however, barriers persist for customers around missed home deliveries and problematic and costly returns.”

According to O’Keeffe the new Parcel Connect service is being introduced after more than a year’s preparation, and a total investment of close to €1 million. The service will allow sellers and buyers to “enjoy a more convenient & cost effective service” according to O’Keeffe. Deliveries to local stores mean that people can benefit from longer opening hours and collect parcels when it suits them he explained.

The courier company has teamed up with payments firm Payzone, which will act as an “exclusive channel partner” for the new service. Almost 400 Payzone outlets have signed up to the Parcel Connect service with plans in place to reach 750 by the end of November and 1,000 stores by the end of January next.

Jim Deignan, Managing Director of Payzone, said that supporting Fastway Couriers’ delivery and collection service via the Parcel Connect brand was an “exciting opportunity”.

Fastway Couriers, which also has operations in New Zealand and Australia, intends to introduce the new service in its other markets too according to O’Keeffe. “Ireland is first out of the blocks on this,” adding that e-commerce was further advanced here than in Australia and New Zealand.

Bobby O'Keefe Chief Executive Fastway Couriers

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