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What can I redeem in a Payzone store

We've made it easier for you to collect cash refunds for household bills and more in our nationwide network of stores.

Cash refunds

Payzone operates a cash pay out service that facilitates telecoms, insurance, and utility companies to provide a cash refund to their customers.

Cash payouts in Payzone stores

How does it work? 

Customers who are due a refund can pick up their cash refund in a Payzone store. 

  1. Bring your refund letter containing the barcode to your local Payzone store
  2. The shop attendant will scan the barcode using the Payzone scanner
  3. Their terminal will display the amount of your refund
  4. They will then give you your cash refund and a transaction receipt. 

Energy vouchers

Payzone operates a voucher redemption service for utility companies. 

Energy voucher redemption in Payzone stores

How does it work?

Customers in receipt of an energy voucher can process a utility bill payment or pay as you go top up for electricity or gas in a Payzone store.

  1. Bring your energy voucher to your local Payzone store
  2. The shop attendant will scan the barcode 
  3. Their terminal will display the value of your voucher
  4. Give them your utility bill or PAYG card for payment using this voucher
  5. The shop attendant will process your payment and give you a receipt.

The energy vouchers have a value of €50.

Energy voucher can only be redeemed for providers listed in the FAQs below.

FAQs

What can we help you with

What Energy bills are accepted

Bord Gáis Energy, Electric Ireland, SSE Airtricity

What PAYG electricity cards are accepted

Bord Gáis Energy, Electric Ireland, SSE Airtricity, PrePay Power, Pinergy, Energia, Flogas, Kaizen Energy

What PAYG gas cards are accepted

Natural Gas Cards

View all FAQs

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Need help?

Help for retailers

If you need help processing this transaction, contact our Customer Service team on 0818 882 600.

Help for customers

If you have been unable to successfully redeem your refund/voucher, please contact us.

Need help?

Complete our enquiry form and we will make sure the right person gets in contact with you

Submit an enquiry

Opening hours

Mon - Sat: 9am - 7pm
Sun: Closed

Phone

01 207 6000
Retailer support: 0818 882 600
New business: 1800 746 4487

Address

Payzone House
4 Heather Road
Sandyford Ind. Estate
Dublin 18
D18 PD83
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