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General FAQs

FAQs

What can we help you with

Do I need to be registered to use Payzone app?

No. If you park regularly, we recommend registering for an account and parking via the app. However, we also have unregistered options in-app and online. Read about our parking options here.

How do I register to rent a bike?

All registered users can avail of Bleeper bike rentals. On your first use, you will need to approve the terms and conditions to start using the service.

How do I know what parking zone I am in?

In Dublin City parking zones are colour coded and all other councils use letters. You must always check local signage/meters to confirm your zone and that you are in a Payzone parking location.

Can I park multiple cars?

Yes, you can have as many vehicles on your account as you wish. 
If the vehicle registration you need to park isn't already saved to your account you can add it before starting the parking session.

How to order a Payzone toll tag?

  1. Select the ‘Tolling’ tab in the app. 
  2. There you will see an option to 'Order now'
  3. Select the vehicle you wish to register the tag to and complete delivery detail.  
  4. T&Cs must be accepted to proceed to complete the order. 
  5. An email confirmation will be sent to the email on the account.

How much does a Payzone tolling subscription cost?

Ordering a Payzone toll tag is free of charge and it includes a free toll tag holder. 
The monthly fee is €1.21 per month inclusive of VAT.

Who can avail of offers in the Payzone app?

Offers are available to registered app users with accounts that contain fewer than 10 vehicles. 
Download the app here and register today. 

What is a multiday parking ticket?

A multi-day ticket is a periodic ticket e.g. weekly, monthly, or yearly. At present, multiday is only available for certain zones. 
When you purchase a multiday ticket, it will become active immediately.