Cash refunds
If you have recently received a refund letter from your Utility or Mobile provider you can redeem your refund in cash from one of our 3,500 Payzone Agents nationwide.
How Does It Work?
- Bring your letter containing the barcode to your local Payzone Agent
- The shop attendant will scan the barcode using the Payzone scanner
- Their terminal will display the amount of your refund
- They will then give you your cash refund and a transaction receipt.
Need help
If you need assistance, please contact our Customer Service team on 0818 882 600.
Alternatively, if you are a customer who has been unable to claim your refund at a Payzone Agent, please complete the below contact form and we'll be in touch.
Get in Touch
Contact us with details of the store you visited







